Terms of service

These Terms of Service ("Terms") govern your use of the Aldric Voss website (aldricvoss.com) and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

About Us

Aldric Voss is an online retailer of premium timepieces and accessories. Our customer service team can be reached at support@aldricvoss.com or via live chat on our website, Monday to Friday, 9:00–17:00 GMT.

Eligibility

By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract. Our website is intended for customers in the United Kingdom.

Products & Pricing

  • All prices are displayed in Pounds Sterling (GBP) and are inclusive of any applicable VAT
  • We reserve the right to modify prices at any time without prior notice
  • Product images are for illustrative purposes; minor variations in colour or finish may occur
  • In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund
  • We reserve the right to limit quantities or refuse orders at our discretion

Order Acceptance

Placing an order constitutes an offer to purchase. A contract is formed only when we send you a shipping confirmation email. We reserve the right to refuse or cancel any order for reasons including product unavailability, payment failure or suspected fraudulent activity. In such cases, a full refund will be issued.

Payment

We accept payment via all major credit and debit cards, PayPal, Apple Pay and Google Pay. All transactions are processed securely through our payment providers. By submitting payment, you confirm that you are authorised to use the payment method provided. We do not store card details on our servers.

Intellectual Property

All content on aldricvoss.com — including the Aldric Voss name, logo, product images, descriptions and website design — is the intellectual property of Aldric Voss and is protected by copyright and trademark law. You may not reproduce, distribute or commercially exploit any of this content without our express written permission.

User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to any part of our systems
  • Submit false, misleading or fraudulent information
  • Post or transmit harmful, defamatory or offensive content
  • Interfere with the operation of the website

Limitation of Liability

To the fullest extent permitted by law, Aldric Voss shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data or business opportunity. Our total liability in connection with any order shall not exceed the value of that order.

Disclaimer of Warranties

Our website and products are provided "as is". While we take all reasonable care to ensure accuracy, Aldric Voss makes no warranties, express or implied, regarding the suitability of products for any particular purpose, beyond what is required by UK consumer law.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our website. We recommend reviewing these Terms periodically.